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The COO's AI Operations Playbook: which processes to hand to AI first

A free 7-page playbook for COOs of $10M to $100M companies. It shows how to pick the first processes to give to AI, where to keep people in the loop, and how to measure speed and quality together.

The pain point

You automated some tasks, but the process still runs at the same speed. Approvals pile up, rework creeps in, and the people doing the work keep using the old way.

The solution

Map the whole process, rank candidates by volume, variation, and risk, and decide where a person approves. Go live with a trial period, check data freshness, and track speed next to quality. A 90-day plan covers each step.

The expected outcome

One process live with clear approval steps, before and after numbers on speed and quality, and a template you reuse on the next two processes.

What is inside

• Five things that matter now
• A 30, 60, and 90-day plan with one action per step
• A process ranking grid you can fill in
• Questions to ask any workflow or data vendor
• A seven-point operations checklist
• Seven numbers that show it is working

Questions people ask

Who is this playbook for?

COOs and operations leaders at companies between $10M and $100M in revenue.

Which process should I start with?

The one with high volume, low variation, and low risk. The ranking grid in the playbook helps you choose.

Will AI replace my team?

The playbook keeps people where their judgment matters and shows how to bring the team into the change early.